See SmileDirectClub.ca/en-ca/guarantee for details. The FedEx Print Return Label also gives you flexibility no charges are assessed until the label is used. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Discover returns strategies to grow loyalty. Please note that pricing may be different. To schedule a FedEx ExpressTag pickup using FedEx Ship Manager at fedex.com, follow these steps: A per-package service fee will apply. Like any clear aligner treatment plan, patients should follow their registered dentist or orthodontists prescription of 10 consecutive hours of wear per night. Premium Teeth Whitening Kit with LED Light. We can pick up from both commercial and residential locations. 10-hour aligners are safe and very discreet to wear because customers only wear them at night and when they sleep. A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). Our products come with a 60-day guarantee where you can get a full or partial refund for your product purchase. Dangerous goods (except dry ice) and hazardous materials cannot be shipped. We strongly recommend you safeguard your new smile with our custom-fit SmileDirectClub clear retainers. Enhance the power of your bright on premium teeth whitening with the same type of LED light technology used by dentists. Confident Smile Guarantee Return Policy Smile Guarantee Impression Kit At SmileDirectClub, we're all about making people smile. Our clear aligner therapy includes several sets of tight-fitting, custom-made, BPA-free clear plastic trays that gradually shift teeth into their desired position. Clear Aligners It is a cost-effective, reliable solution that utilizes the strength of the FedExnetwork and the nationwide access points of the United States Postal Service (USPS). Valid one per customer. We include Chewies with your aligners to help you get a tighter fit. At the end of treatment, you'll want to purchase retainers to preserve your new smile. Want to return an online order? SmileDirectClub Guarantee If your doctor determines our aligners aren't a good fit for your needs, we'll refund the cost of your impression kit. Whitening Bonus Pack. diagnostics and exams) for braces treatment, as reported in a natl survey of practitioners. Can someone walk me through using the impression kit? How long do I need to wait after having my wisdom teeth removed before I can start with SmileDirectClub? You can also return merchandise purchased at shop.smiledirectclub.com via our self-serve portal in your my account dashboard. Netflix is cracking down on password sharing, but you can get around it, Twitter keeps logging you out? Commercial pickup requested via FedEx Customer Service. This website uses cookies to improve your experience while you navigate through the website. At SmileDirectClub, were all about making people smile. diagnostics and exams) for braces and Invisalign treatment, as reported in a natl survey of practitioners. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. fees (incl. How long is the typical treatment process? In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments.