How would you handle a difficult customer situation? Provide a safe working environment by complying with safety rules and reporting potential hazards. Enforces company security regulations, ensures a controlled and safe environment at Prairie Band Casino & Resort. Investigate disturbances, safety hazards, thefts, and violations of regulations. Security Officer Job They are responsible for monitoring the facility, responding to emergencies, and enforcing rules and regulations. Terms | Privacy | About Us | Community Rules. The primary function of an PTOC Security Agent is customer service, prevention of crime and creating a visible deterrence. Dodge City, KS. They also need to be able to respond quickly and effectively to any incidents that arise. MGM Resorts is a diverse collection of extraordinary people, distinctive brands, and best-in-class destinations. HELPLINE 1-800-572-1142. Responds to emergencies as needed. Other Specific Job Functions (Cont'd): * Assists guests by giving directions and answering questions in a friendly and courteous manner * Assists injured guests and applies first aid as necessary until professional help arrives * Patrol and observe all areas to ensure guest and team member safety * Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervision * Respond to disturbances, as well as observe, report, document, and take appropriate action if necessary * Investigates all accidents on PlayLV's premises * Performs identification checks of guests to insure that only those 21 years of age and older are in the gaming areas * Ability to diffuse and manage violent situations and if necessary restrain a person using physical tactics learned in security training * Learn and apply general crime prevention techniques in accordance with PlayLV Asset Protection Policy * Operate a two-way radio to communicate with other Security personnel * Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off property * Use computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints * Monitor access to the guest rooms by checking room keys at the elevator lobby * Provide security escorts for employees as necessary * Interact in a professional manner when dealing with other building staff, clients, guest, supervisor, and corporate staff * Other related duties as necessary Requirements: Required: * Knowledge of and enforcement of applicable laws, policies and procedures * At least 6 months of previous customer service, security or other law enforcement experience * Ability to participate in all evacuations procedures to aid guests and employees during an emergency * Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques * Complete a CPR/AED class within 60 days of employment * The ability to complete all phases of security training including handcuffing training within 90 days of employment * Work varied shifts, including weekends and holidays * High school diploma or equivalent * Excellent customer service skills * Interpersonal skills to deal effectively with all business contacts * Professional appearance and demeanor * Able to effectively communicate in English, in both written and oral forms Preferred: * Provide c, La Quinta Inn & Suites Las Vegas Summerlin Tech Center, Southern Nevada Regional Housing Authority.
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