If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. , Tip: Check the latest tracking links you receive.Sometimes your package is handed to USPS for final delivery. For your own security, you won't be able to submit an order on ulta.com if the billing address, credit card expiration date and/or security code doesn't match your credit card statement. Your refund will be processed and should appear on your credit or debit card within 7 - 10 business days. Territories, PO Boxes, APO/FPO addresses and oversized packages.. For purchases made online at ulta.com or using the Ulta Beauty App. An order is attempted, but not successfully submitted. We are unable to accept CODs for returned merchandise., If you return a product within 60 days of the process date on the order packing slip, you will receive your refund in the form of your original payment. If not, you will be issued a store credit. on the top of the screen. If your return is made after 60 days, you will not receive a refund, but you can still receive store credit. To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. Orders qualifying for FREE or discounted shipping promotions are shipped via our Standard service only. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). Territories, PO Boxes, APO/FPO addresses and oversized packages. If you would like to pick up your order in store or curbside, choose "Pick up" on the Mobile app or "Pickup in Store" if on ulta.com. Online purchases can be returned by mail or by visiting an Ulta store. What's Ulta Beauty'sCustomer Service Phone Number? When checking out, if you choose to pick up in store, those items will show as not available within the cart. Once ready, press "Secured Checkout". You will want to verify that address matches the one on your shipping label. Redeem your coupon by entering the coupon code in the space provided and click APPLY CODE. You have the option to either have your entire order shipped or remove the items not available in store prior to checking out. Romeoville, IL 60446. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. . If they cannot track your order, youre not completely out of luck you can still receive store credit for the item. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. ; Mobile Ulta Beauty provides most of the best facilities for customers. In rare instances, and based on item, gift wrap may be used but is not an available option during check out., Before checking out, choose "Make This Order A Gift" in your shopping bag. If you decide to return a product, then the associate will be able to use your Ultamate Rewards Member account to verify the date of each of your purchases, as well as the amount you paid for them. This is likely to discourage customers from buying a collection of products, keeping the ones they like for free, and returning the rest for a full refund. Yes, we offer gift bags, including a decorative ribbon on most items. You may receive more than one shipment notice as items in your order ship, but. Ulta Return Policy: We Untangle the Mess and Answer Your Questions You may receive more than one shipment notice as items in your order ship, but. Check your order to make sure that it is not being sent in multiple packages (this would show as having multiple tracking numbers). If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it.
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