HOW CAN I HELP YOU? Repeat A: Hi there, I want to reserve a hotel room. Caller: Whoo. Caller: Yes, Id like to make a flight reservation for the twenty-third of this month. Travel Commercial Voice Over Script Example 1: The Center of Travel.com. It is a mid-range hotel. I'm glad we could take care of that for you, [Customer Name]. By the way, how much is it? May I have your name, please? B: Fantastic! A: Hi there, I want to reserve a hotel room. A: Please tell me the price, so I can make a decision. B: Not a problem. May I help you? Try us out for a month and test drive our amazing hospitality industry-specific services to see how we fit in with your on-site staff. Here are some closing phrases we recommend if the call ends with a successful resolution, a frustrated customer, or an unresolved issue. STEP 1 - Briefly summarise what has been accomplished on the call. Caller: Uh, well, Id like tocatcha return flight on the twenty-ninth. Thats flight 1070 from Salt Lake City to New York, Kennedy Airport,transferringto flight 90 from Kennedy to Helsinki. This week the chef has a three-course special on the menu. This is a useful text for learning how to make a hotel reservation in English. I did notice on your website that you have a pool and an exercise room. Hotel PQR, Reception. You provide us with your restaurants most frequently asked questions and answers; key information such as location, hours of operation and website information; and the contact numbers for the general manager, catering/event coordinator and emergency service technicians. Travel Agent: Okay. A: A queen sounds great. (866) 655-6000, 2023 A Courteous Communications, All Rights Reserved |Privacy Policy|Terms & Conditions|DPA|Conditions of Use, Why You Need a Virtual Office Receptionist, The Importance of an Answering Service During the, The Importance of an Answering Service During the Holidays, How Social Media Has Changed Customer Service, The Benefits of Keeping Your Employees Happy. Calling Diner: Oh wow, that would be great. So, we again recommend you to read these guides: Click Here to Watch Our Free Video onHotel Room Reservation Dialogues between Front Office Agent or Receptionist and Guest Practical Conversation, I love this, thank you very much for this is a very good work.. We are really grateful for your help, We are very happy to know that you find this helpful. By carefully observing the conversation between hotel receptionist and customer you should get some idea about how room reservation is done at front desk of the hotel. We look forward to receive you on 4th April. . How many rooms shall I book for you? Calling Diner: Email would be best; it gets sent to my cell. This is an example of telephone conversation in front office. A: How much per night are we talking about? Have a wonderful rest of your day! Step-2: Greet the guest properly. Cherry: Hello, Miss Walker. All we need now is a phone number. Let me check and see what rooms are available. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.