I hope you get feeling better soon! I hope youre feeling better! I am so pissed off right now I want to throw the whole lot into the trash and forget about it all!!! SmartThings works with Alexa, Google Assistant, Phillips . The ST button natively supports those 3 conditions. and you still need one echo routine for every individual setting that you want to have, so I guess 10 of those. Q: Why is my ST Button visible in Alexa, but unresponsive, according to Alexa? A wide range of smart devices can be linked with the SmartThings hub. To re-enable the skill, search for it via the search icon in the top right of the screen. Even more frustrating if dealing with their customer support and they blame each other! I entered the Smarthings app, and enabled the Smarthings skill. (SEE DEVICES JPEG ABOVE). Unplug the power adapter from the wall socket. If you often change the wake word, then that may be the reason why your Alexa device is unresponsive. When to soft reset an unresponsive Alexa device. I reset it and can now control it with the Geeni app but Alexa still cant see it. Any advice? As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide. It says server unavailable. . Please help. capability "Switch" You may be able to tap it on your phone to turn it on and off, but that just means that there is an app somewhere that recognizes it and will note that its state has changed. @JDRoberts, Once the companion app malfunctions, the device can stop communicating with your Alexa. Heres a step-by-step video on how to change the WiFi network on your Amazon Alexa device: Note: Most smart devices only work with WiFi with a 2.4 GHz band. Note: If that doesnt work, you may also need to delete and re-add the device under Devices at the bottom of the Alexa App. Asking whether you want to listen to rain sounds while you sleep. Power went off and now she wont turn back on. Leave it off for a few minutes. ESPECIALLY SINCE THAT BUTTON WILL HAVE TO WORK WITH THE SwitchBot Hub TO TURN ON THE COFFEE MACHINE. Both of these devices will show up in the smartthings mobile app. You should be able to find one on eBay for $15. It doesnt make any difference whether you have 2 or 12 or 51. This is what fixed the same problem with my Philips Hue lights. Dont waste your money, My Merkury bulb (Geeni App) worked fine for a few months. So I thew in the towel. Even after reinstalling the application, if youre not able to get your SmartThings devices working, then you should try removing all the malfunctioning devices. Uninstall and reinstall the device manufacturer's app. Once complete, you can set up the device again in the manufacturers app, relink the Alexa Skill and try the voice command again.